Partner

Shaina Malhotra

Shaina is a Corporate Training, Image Consultant and Coach, with over 20 years of award winning experience in managing sales teams. In her corporate experience which spans over 15 years with Citibank N.A., she has managed Pan-India teams that engaged with affluent customers.

She was the Sales Director for the Bank’s Pan-India Phone based Sales business and the Service Manager for Assets and Insurance Business.

She has trained more than 20,000 participants, facilitated over 750 sessions with over 70+ clients on Leadership, Personal Branding, Personality development, Sales, Service, Grooming, Team Building, Communication and more. Her training experience extends to sectors like Hospitality, FMCG, Banking and Investment, Insurance, BPO, IT, Telecommunication, Luxury, Consultancy, Manufacturing, Automobile, Printing, Infrastructure, Educational Institutions and NGO’s.

Shaina has partnered with various Corporates, conducted several Classroom and Outbound sessions and continues to make a positive difference in her participants life. She enjoys supporting people in their development through training and inspiring people to do their best and step out of their perceived limits.
Her niche is in conducting sessions on Personal Branding, Personal effectiveness, Leadership, Team building, Consultative Sales, Customer Service, Conflict Management, Negotiation skills, Communication skills, Goal Setting, Body Language, Grooming, creating Corporate Impact and more.

Currently she is doing Virtual Sessions on, Leadership, Sales, Service, Communication, Grooming, Personal Branding, Presentation Skills, Networking skills and more. Recently conducted a session covering more than 900 participants on ZOOM for an Insurance company. A strong believer in a flexible style of training, that is interactive & characterized by Activities coupled with a hard business edge, and an emphasis on the practical application of skills.

Some of her clients include , Mercedes Benz , EY, 10FA, Thales, Oberio Hotels, Citibank, HDFC Bank, Kotak, IndusInd Bank, Federal Bank, Axis Bank, Amex, IndusInd Bank, IDFCFirst Bank, Morning Star, Canara Bank HSBC, Marsh Insurance & Risk, Precisely Trust in Data, SN TPS PUNE,Schneider Electric, Fusion Finance, TIAA, Manipal Cigna, Vodafone, Airtel, Mahindra Comviva, Bharti, Jindal steel, Mahindra & Mahindra, Vehant Technologies, HIL, Rohde & Schwarz, Siemens Ltd, Amazon, Deloitte, BCG, Accenture, E&Y, L’Opera, Jubilant Foods, MobileIron, Tata AIG, HDGC ERGO, Finlace, PNB Housing Finance, Book My Show, Time Internet, H.T Media, Titan, Accord India, EDAG, Roche Diagnostics, Raheja QBE, Tata International, Portscape, Unimrkt and More.

She was the Sales Director for the Bank’s Pan-India Phone based Sales business and the Service Manager for Assets and Insurance Business.

She has trained more than 20,000 participants, facilitated over 750 sessions with over 70+ clients on Leadership, Personal Branding, Personality development, Sales, Service, Grooming, Team Building, Communication and more. Her training experience extends to sectors like Hospitality, FMCG, Banking and Investment, Insurance, BPO, IT, Telecommunication, Luxury, Consultancy, Manufacturing, Automobile, Printing, Infrastructure, Educational Institutions and NGO’s.

Shaina has partnered with various Corporates, conducted several Classroom and Outbound sessions and continues to make a positive difference in her participants life. She enjoys supporting people in their development through training and inspiring people to do their best and step out of their perceived limits.
Her niche is in conducting sessions on Personal Branding, Personal effectiveness, Leadership, Team building, Consultative Sales, Customer Service, Conflict Management, Negotiation skills, Communication skills, Goal Setting, Body Language, Grooming, creating Corporate Impact and more.

Currently she is doing Virtual Sessions on, Leadership, Sales, Service, Communication, Grooming, Personal Branding, Presentation Skills, Networking skills and more. Recently conducted a session covering more than 900 participants on ZOOM for an Insurance company. A strong believer in a flexible style of training, that is interactive & characterized by Activities coupled with a hard business edge, and an emphasis on the practical application of skills.

Some of her clients include , Mercedes Benz , EY, 10FA, Thales, Oberio Hotels, Citibank, HDFC Bank, Kotak, IndusInd Bank, Federal Bank, Axis Bank, Amex, IndusInd Bank, IDFCFirst Bank, Morning Star, Canara Bank HSBC, Marsh Insurance & Risk, Precisely Trust in Data, SN TPS PUNE,Schneider Electric, Fusion Finance, TIAA, Manipal Cigna, Vodafone, Airtel, Mahindra Comviva, Bharti, Jindal steel, Mahindra & Mahindra, Vehant Technologies, HIL, Rohde & Schwarz, Siemens Ltd, Amazon, Deloitte, BCG, Accenture, E&Y, L’Opera, Jubilant Foods, MobileIron, Tata AIG, HDGC ERGO, Finlace, PNB Housing Finance, Book My Show, Time Internet, H.T Media, Titan, Accord India, EDAG, Roche Diagnostics, Raheja QBE, Tata International, Portscape, Unimrkt and More.

Professional Qualifications & Certifications

    • Degree in Bachelor of Commerce, Gargi college, Delhi University
    • Post-graduate in Public Relations, Bhartiya Vidya Bhawan, New Delhi
    • Certification in Image Consulting, ICBI (Counselle, USA affiliate), New Delhi
    • Certification in Neuro Linguistic Programming, ANLP
    • Certified in Life & business Coaching ( 2017), From Value Coaching- Accredited to International Coach Federation (2017)
    • Certified in Emotional Skills Assessment Process ( ESAP) By EI learning systems USA (2018).
    • Certification in Transaction Analysis (2019)
    • Certification on Cognitive Behaviour Therapy (2020)

    Professional Experience

    • Marchforth Peoplecraft – Partner
    • Assistant Vice President – Citibank

    Training Expertise

    • Personal Branding
    • Networking
    • Personal effectiveness
    • Leadership
    • Vendor Management
    • Sales Management
    • Team Building
    • Communicating Assertively
    • Presentation Skills
    • Conflict Management
    • Negotiation Skills
    • Goal Setting
    • Customer Centricity

    Industry Expertise

    • Banking, Finance & Insurance
    • Telecommunication
    • Hospitality
    • Automobile
    • Healthcare & Pharma
    • Fast-moving consumer goods 
    • Call centers, business process outsourcing
    • Manufacturing  & Infrastructure.
    • Luxury & Consultancy
    • Real estate and Hospitality
    • Educational Institutes
    • IT & Consultancy
    • NGO’s

    Get In Touch

    Gurugram, India
    +91 9560783434
    [email protected]

    Get In Touch

    Gurugram, India
    +91 9560783434
    [email protected]

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